Privacy Policy.

Account details you provide — name, email, shipping and billing address, phone number — when you create an account, place an order, or join a waitlist.

Order and transaction information processed through our store and payment providers. We never store full payment card numbers.

Communication preferences and the messages you send us through email or contact forms.

Technical data such as device type, browser, IP address, and usage analytics, collected automatically to keep the site secure and improve performance.

Fulfilling and shipping your orders, including order confirmations, shipping updates, and customer support.

Operating, securing, and improving the Rooted Rich Luxury experience.

Sending you early access invitations, drop notifications, and marketing — only when you have opted in. You can unsubscribe at any time from any email we send you.

Meeting our legal, tax, and accounting obligations.

We do not sell your personal information.

We share data with trusted service providers who help us run the business — payment processors, shipping carriers, email infrastructure, analytics, and our e-commerce platform — under contract and only for the purposes described here.

We may disclose information if required by law, to protect our rights, or to investigate fraud or abuse.

You can access, correct, export, or request deletion of your personal data at any time by emailing privacy@rootedrichluxury.com.

You can unsubscribe from marketing emails through the link at the bottom of any message, or by managing preferences in your account.

Depending on where you live, you may have additional rights under GDPR, UK GDPR, CCPA or similar laws — including the right to object to processing or to lodge a complaint with your local data authority.

We use a small number of cookies and similar technologies to keep you signed in, remember your cart, and understand how the site is used.

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

We use industry-standard safeguards — encrypted connections, access controls, and audited infrastructure — to protect your information. No method of transmission is 100% secure, but we work continuously to protect your data.

Questions about this policy or your data? Email privacy@rootedrichluxury.com. We respond within two business days.